Posts tagged 'consumer-engagement'
Does the fact that there is nine times more offline than online Word of Mouth surprise you?
Crispin Manners5 February 2010
With so much buzz about the rise of social media and how important it is for brands, it’s too easy to forget the importance of offline conversations. According to stats mentioned recently by WOMMA there is a 90% to 10% split between offline and online Word of Mouth. It also shares that three quarters of [...]
Keywords Brand advocates, Consumer engagement, Integrated PR programme, Nielsen research, Offline conversations, Online conversations, personal recommendations, Simple, social media, WOM, Word of Mouth
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