Rhodri Harries
6 October 2011
Kaizo is delighted to sponsor the Tom Olsen Lecture, for the fourth year in a row.
The lecture is held annually in memory of Tom Olsen, a former Sunday Telegraph journalist, with the aim of focusing on the themes of freedom and responsibility.
This year it features Bob Satchwell, Director of The Society of Editors. [...]
Emma Knott
7 April 2010
Vodafone and Del Monte scored the highest in this season’s Kaizo Advocacy Index published today (7 April 2010), thanks to Apple and a Naked ice lolly respectively. Overall, though, the trend across vital sectors such as airlines and mobile telecoms was down, with disaffected customers becoming increasingly vocal online.
The Kaizo Advocacy Index is a biannual [...]
Crispin Manners
5 February 2010
With so much buzz about the rise of social media and how important it is for brands, it’s too easy to forget the importance of offline conversations. According to stats mentioned recently by WOMMA there is a 90% to 10% split between offline and online Word of Mouth. It also shares that three quarters of [...]
Keywords Brand advocates, Consumer engagement, Integrated PR programme, Nielsen research, Offline conversations, Online conversations, personal recommendations, Simple, social media, WOM, Word of Mouth
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